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|Duke Energy||Piedmont Natural Gas|
|Outage Information & Natural Gas
Electric customers can text OUT to 57801 to report an outage from a mobile phone. Be sure to use the mobile phone associated with your account. To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801.
||If you smell natural gas or suspect a leak, leave the area immediately and call Piedmont Natural Gas at 800.752.7504 or 911|
|Pay Bill||PAY BY CREDIT, DEBIT, OR E-CHECK||If you need to make an immediate payment, please call us at 800.752.7504|
|High Water and Nuclear Emergencies||800.777.9898|
|News Center||NEWS CENTER|
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You can pay by phone (for a fee) by calling the General Customer Service contact numbers provided above.
You can report your outage by texting OUT to 57801. You can also report your outage by calling the Report an Electric Outage contact numbers provided above.