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| Duke Energy | Piedmont Natural Gas | |
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| Outage Information & Natural Gas Emergency Information |
Electric customers can text OUT to 57801 to report an outage from a mobile phone. Be sure to use the mobile phone associated with your account. To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801.
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If you smell natural gas or suspect a leak, leave the area immediately and call Piedmont Natural Gas at 800.752.7504 or 911 |
| Pay Bill | You can pay your bill using our mobile app or you can also call:
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You can sign in or use our pay as guest to make a payment. You can also call us at 800.752.7504 |
| High Water and Nuclear Emergencies | 800.777.9898 | |
| Media Contact | 800.559.3853 | 877.348.3612 |
| Investor Relations | 800.488.3853 | |
| News Center | NEWS CENTER | |